Industry
Media & marketing
Audience
B2B
Country
UK
Services
Collaboration & Productivity, Project Management Software
Challenges
The agency needed to standardize its web development and customer subscription management processes.
Solutions
We implemented ClickUp project management software with project templates and custom views to track customer subscriptions.
Results
Une standardisation accrue, +25% de satisfaction clients, -50% de retard dans les projets, +90% communication client récurrente.
For productive project management
Optimization of project and client management
At ArtDivision, we have implemented ClickUp project management software to redefine the management of our creative and technical projects through 2030.
Using specific project templates , we structured their processes while maintaining an accurate timeline for long-term planning, especially for maintenance.
Personalized views, incorporating specific fields for customer subscriptions, have revolutionized their ability to tailor their services to individual needs.
Space management, with mirror functionalities, has enabled effective standardization while making it possible to manage external parties (freelancers) without sharing unwanted information.
The results were remarkable: significantly increased efficiency and productivity , thanks to seamless management that no longer left room for errors. Communication with their customers improved, ensuring greater satisfaction through dedicated tasks and strategic reminders.
No more delays: Every task is assigned, tracked, and notified, ensuring their projects move forward smoothly.
Finally, internal communication and collaboration have significantly improved, strengthening our ability to deliver high-quality projects on time. Thanks to ClickUp, Art Division can now focus fully on innovation, knowing that every detail is perfectly managed.