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Industry

Hospitality, food service, recreation

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Audience

B2C, B2B

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Country

Switzerland

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Services

Sales automation, online booking system

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Challenges

This boat rental agency lacked a reservation system and was still operating on a pen-and-paper basis. As its fleet grew to 50 boats, this manual process was no longer adequate.

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Solutions

We created an automated boat booking system with Calendly, Google Calendar and Monday CRM.

We created professional, branded signatures with CTAs.

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Results

Streamlined project management, automated the sales pipeline and improved customer tracking, with efficient management of 50 boats.

Improved professional image and website visits.

A booking system for more bookings!

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Automation of reservation management for 50 boats

For Genevaboats , we have implemented a reservation automation system that simplifies the process for customers while optimizing internal management.

Reservation Automation

  1. Request via Calendly : Calendly integration to allow customers to make booking requests seamlessly and conveniently.

  2. Google Calendar for each boat : Each boat has a dedicated Google Calendar to manage availability and reservations.

  3. CRM Consolidation : Booking information is automatically consolidated into the CRM to facilitate payment and booking tracking.

  4. Automated Communication : Set up automated communication with reminders to confirm reservations and provide key information to customers.

  5. Speed : Fast booking process through automation, reducing waiting time for customers and staff.

  6. Simplicity : Intuitive user interface for easy management of bookings and calendars.

  7. Scalability : Scalable system capable of handling a large number of bookings, with the ability to add more boats as needed.

  8. Management of 50 boats : Ability to manage reservations for 50 boats, ensuring efficient and organized management.

Results :

  • Efficient System : Reservation automation that simplifies the process for customers and staff.

  • Seamless Integration : Seamless consolidation of information into CRM for accurate tracking and simplified payment management.

  • Improved Communication : Automatic reminders ensure customers receive all necessary information on time.

  • Optimized Management : Ability to efficiently manage a large number of reservations and boats thanks to a scalable solution.

With this solution, Genevaboats has significantly simplified and optimized reservation management, improving the customer experience while increasing operational efficiency.


We also transformed their approach to email signatures by creating professional, personalized signatures that reflect their brand identity.


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